faqs

ARE PRICES THE SAME ON THE ONLINE STORE AND AT MY LOCAL THE URBAN COLLECTION STORE?

Yes, but if there are any discrepancies between the prices that appear on the website and those marked on garment tags, the correct price is always the one on the tag.

WILL YOU RESTOCK ITEMS THAT ARE MARKED AS "SOLD OUT"?

If an item is sold out, you can request that we notify you when it is back in stock. If it becomes available again within 15 days we will send you an e-mail to let you know. If there is no more stock, we will remove it from the website

WILL I RECEIVE THE SAME PRODUCT I SEE IN THE PHOTO?

Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.

IS IT POSSIBLE TO RECEIVE REGULAR INFORMATION VIA E-MAIL WITH THE LATEST THE URBAN COLLECTION ITEMS AND OFFERS?

Yes, you just have to subscribe to the THE URBAN COLLECTION newsletter by filling in your email ID, and you will receive information about the latest THE URBAN COLLECTION items, articles and events.
You can find the Newsletter tab in website footer at www.outfitters.com.pk

CAN I UNSUBSCRIBE TO THE THE URBAN COLLECTION NEWSLETTER?

You can easily cancel your subscription by clicking on the "newsletter" menu and select "Unsubscribe".